Insights from client work
Short articles from our partners on pricing, growth, operations and the decisions in between. One email a month if you want them.
Clear
3 min read
How to raise prices without losing your best customers
Most price rises fail on the rollout, not the number. Here’s the order we use: who hears first, what changes and what stays.
3 min read
Why operating model projects stall in month three
The new structure is drawn, the slides are approved and nothing moves. Three reasons this happens and how to avoid each.
2 min read
What a board wants from a strategy review
Fewer options, real numbers and a clear ask. A guide to the strategy pack that gets a decision in one meeting.
2 min read
Five numbers to check before you buy a company
Customer concentration, churn by cohort and three more figures we look at in the first week of every deal.
2 min read
Moving sales off the founder’s desk
When the founder still closes most deals, growth stops at their calendar. How to hand over without losing the wins.
2 min read
Running a leadership offsite that ends with decisions
Two days, one agenda and a list of decisions with owners. The format we use with clients every quarter.
2 min read
What to fix first after a funding round
New money brings pressure to hire in every team at once. The three things we fix first, before the hiring plan.
2 min read
How to stop discounting without losing deals
Most discounts close deals that would have closed anyway. How to set rules your sales team can live with.
2 min read
Pricing a new product before you have data
No sales history, no benchmarks and a launch date. A way to set a first price you can defend now and change later.
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